Legal notice
Website: richacrystaljewellery.com
Business Name: Richa Crystal Jewellery
Email: richacrystal.official@gmail.com
Address: Bahara, Satpalsa, Mayureswar, Birbhum, West Bengal – 731234, India
Phone: 9735241636
Business Category: Jewellery
GST No.: 19AQOPM4720H1ZK
Effective Date: September 2, 2026
1. Introduction
Welcome to richacrystaljewellery.com, an online jewellery store operated from Bahara, Satpalsa, Mayureswar, Birbhum, West Bengal – 731234, India. This Legal Notice explains the terms under which you may access and use our website, products, services, content, and related facilities.
By accessing, browsing, or purchasing from our website, you acknowledge that you have read, understood, and agreed to the terms outlined in this Legal Notice and our other applicable policies, including our Privacy Policy, Shipping Policy, Return & Refund Policy, and Terms & Conditions.
If you do not agree with any part of this notice, please discontinue your use of the website.
2. Business Information
The website richacrystaljewellery.com is operated as an online jewellery business. We provide jewellery products and related accessories through our online platform.
Our official business contact details are:
Business: Richa Crystal Jewellery
Website: richacrystaljewellery.com
Email: richacrystal.official@gmail.com
Phone: 9735241636
Address: Bahara, Satpalsa, Mayureswar, Birbhum, West Bengal – 731234, India
GST Identification Number: 19AQOPM4720H1ZK
Customers may contact us using the above details for legitimate business enquiries, order-related assistance, product information, or other customer-service matters.
3. Website Usage
The information, products, images, descriptions, graphics, logos, designs, and other materials available on this website are provided for lawful shopping and informational purposes.
You agree to use this website only for legitimate purposes. You must not:
- Use the website for fraudulent or unlawful activities.
- Attempt to gain unauthorized access to our website or systems.
- Interfere with the security or operation of the website.
- Copy, reproduce, distribute, or commercially exploit our content without permission.
- Submit false, misleading, or inaccurate information.
- Use our website to harm, threaten, or violate the rights of others.
- Attempt to introduce viruses, malware, or other harmful technologies.
We reserve the right to restrict or terminate access to the website where we reasonably believe that a visitor or customer has violated applicable rules or misused our services.
4. Product Information
We make reasonable efforts to ensure that product descriptions, photographs, prices, specifications, availability, and other information displayed on our website are accurate and up to date.
However, slight differences may occur between the product displayed on the website and the actual product received due to lighting conditions, photography, screen settings, manufacturing variations, or other factors.
Jewellery products may also have minor variations in colour, finish, size, texture, or appearance. Such reasonable variations should not automatically be considered defects.
We reserve the right to correct errors, update product information, modify prices, or change product availability at any time without prior notice.
5. Pricing and Orders
All product prices displayed on the website are subject to change. While we take reasonable care to avoid pricing errors, an incorrect price may occasionally appear due to technical, typographical, or other errors.
An order placed through the website does not necessarily guarantee acceptance of the order. We reserve the right to cancel or refuse an order in circumstances including, but not limited to:
- Product unavailability.
- Incorrect product or pricing information.
- Suspicious or fraudulent transactions.
- Incomplete or incorrect customer information.
- Delivery restrictions.
- Technical errors.
- Violation of our terms or policies.
If an order is cancelled after payment has been received, any eligible refund will be processed according to our applicable refund policy.
6. Intellectual Property Rights
Unless otherwise stated, all website content, including but not limited to logos, brand names, product photographs, graphics, text, designs, layouts, icons, videos, and other materials, is owned by or licensed to Richa Crystal Jewellery.
Such content is protected under applicable intellectual property laws.
You may view and use website content for personal and lawful shopping purposes. You may not reproduce, modify, copy, publish, distribute, sell, transmit, or commercially exploit any website content without prior written authorization.
Unauthorized use of our intellectual property may result in appropriate legal action.
7. Third-Party Services and Links
Our website may use third-party applications, payment processors, logistics providers, advertising services, analytics services, or other external platforms to support our business operations.
Third-party services may operate under their own terms, policies, and privacy practices. We are not responsible for the content, security, availability, or policies of third-party websites or services that are outside our direct control.
Where our website contains links to external websites, those links are provided for convenience and do not necessarily constitute endorsement or recommendation of those websites.
8. Payment and Transaction Security
Customers may be provided with available payment options during checkout. Payment transactions may be processed through third-party payment providers.
We do not request customers to share sensitive payment information through unofficial communication channels.
Customers should verify that they are using the official website and appropriate payment process when placing an order.
If you receive a suspicious payment request claiming to represent Richa Crystal Jewellery, please contact us directly at richacrystal.official@gmail.com or 9735241636 before making any payment.
9. Customer Responsibilities
Customers are responsible for providing accurate information when placing an order, including their name, delivery address, contact number, email address, and other required details.
Customers should carefully review their order information before completing checkout.
We cannot be held responsible for delays, failed deliveries, or additional complications caused by incorrect or incomplete information provided by the customer.
Customers are also responsible for reviewing our applicable policies before purchasing products from the website.
10. Limitation of Liability
We make reasonable efforts to maintain the availability and accuracy of our website. However, we do not guarantee that the website will always operate without interruption, errors, delays, or technical issues.
To the extent permitted by applicable law, Richa Crystal Jewellery shall not be responsible for indirect, incidental, consequential, or unforeseeable losses arising from the use of our website or services.
This does not limit any rights or protections that cannot legally be excluded under applicable law.
11. Privacy and Personal Information
We respect customer privacy and handle personal information according to our Privacy Policy and applicable laws.
Information provided during account creation, checkout, order processing, customer support, or other interactions may be used for legitimate business purposes, including processing orders, communicating with customers, arranging delivery, providing support, and improving our services.
Customers are encouraged to review our Privacy Policy for more information regarding the collection and use of personal data.
12. Changes to This Legal Notice
We may update, modify, or revise this Legal Notice from time to time to reflect changes in our business practices, website services, legal requirements, or operational procedures.
Any updated version may be published on this page with a revised effective date.
Customers are encouraged to periodically review this Legal Notice to remain informed about the terms applicable to their use of our website.
13. Governing Law
This Legal Notice and the use of richacrystaljewellery.com shall be governed by the applicable laws of India.
Any dispute arising from the use of our website, products, services, or transactions shall be handled in accordance with applicable Indian laws and the jurisdiction of the appropriate competent authorities.
14. Contact Us
If you have any questions, concerns, complaints, or requests regarding this Legal Notice, our products, orders, or website services, please contact us using the official contact details below:
Richa Crystal Jewellery
Website: richacrystaljewellery.com
Email: richacrystal.official@gmail.com
Phone: 9735241636
Address: Bahara, Satpalsa, Mayureswar, Birbhum, West Bengal – 731234, India
GST No.: 19AQOPM4720H1ZK
We aim to respond to genuine customer enquiries within a reasonable period and provide appropriate assistance wherever possible.
15. Final Statement
By continuing to access or use richacrystaljewellery.com, you acknowledge that you have read and understood this Legal Notice and agree to comply with the applicable terms, policies, and legal requirements governing the use of our website.
Richa Crystal Jewellery reserves the right to protect its business, customers, website, intellectual property, and legitimate interests through appropriate measures permitted under applicable law.
© 2026 Richa Crystal Jewellery. All Rights Reserved.