Shipping policy
Shipping Policy – Richa Crystal Jewellery
Thank you for shopping with Richa Crystal Jewellery. We are committed to delivering your orders safely and on time.
1. Order Processing Time
All orders are processed within 1–2 business days after order confirmation. Orders are not shipped on Sundays or public holidays.
2. Shipping Time
Once shipped, orders are typically delivered within 5 to 10 business days, depending on your location.
3. Shipping Charges
Shipping charges (if applicable) will be calculated and displayed at checkout. Occasionally, we may offer free shipping promotions.
4. Order Tracking
After your order is shipped, you will receive a tracking number via SMS or email so you can track your package.
5. Delivery Delays
While we strive to deliver within the estimated timeframe, delays may occur due to unforeseen circumstances such as weather conditions, courier issues, or high demand periods.
6. Incorrect Address
Please ensure that your shipping address is correct. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
7. Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact us within 48 hours of delivery so we can assist you.
8. Contact Us
For any shipping-related queries, feel free to contact us at:
[Contact:9735241636]
Thank you for choosing Richa Crystal Jewellery! 💎